Shipping, Delivery & store PickUp
Shipping / Delivery
v No refund of delivery charge
General Provision and Delivery Charge
v The products are generally delivered on Wednesdays and Saturdays. (Extra charge for the delivery on Hong Kong Island)
v If it cannot be scheduled to arrive at specific days, additional service charge may be required.
v All miscellaneous charges and the labor cost (handling charges) are excluded from the above charges
v Free delivery service (single destination) for the purchase over HK$18,000.
v If the package is not picked up within a specific time, it will be returned to the warehouse. Round-trip delivery will be charged.
v If the delivery has to be handled by stairs, HK$180 will be charged. (Exclude stairs fee)
v We might charge you additional service charge for the delivery of bathtub. (Exclude stairs fee)
v 0-40m2 - HKD 350 / one way (collecting the goods on ground only)
v If there is a lift located on the first floor, each box will be charged $20.
v If the delivery has to be handled by stairs, each box will be charged $1 per step.